Privacy Policy

Your privacy matters to us at CognitFlashPulseWave

Last updated: January 15, 2025

Introduction and Commitment

At CognitFlashPulseWave, we understand that your personal data is valuable and deserves protection. This privacy policy explains how we collect, use, store, and safeguard your information when you interact with our educational platform focused on advanced financial analysis techniques. We're committed to transparency and giving you control over your personal data.
This policy applies to all users of our website, educational programs, and services. By using our platform, you agree to the data practices described in this policy. We operate in compliance with Taiwan's Personal Data Protection Act and international privacy standards.

Information We Collect

Personal Information You Provide

Contact details including name, email address, and phone number when you inquire about our programs
Educational background and professional experience shared during enrollment
Payment information processed through secure third-party providers
Communication preferences and feedback you provide about our services
Learning progress data and assessment results within our educational platform

Automatically Collected Data

Our website automatically collects certain technical information to improve your experience and ensure platform security. This includes your IP address, browser type, device information, and pages visited. We use cookies and similar technologies to remember your preferences and analyze site usage patterns.

Important: We never collect sensitive financial data such as bank account details or investment portfolio information unless explicitly required for specific educational case studies, which would only occur with your separate written consent.

How We Use Your Information

Your data helps us provide better educational services and maintain communication throughout your learning journey. We use collected information for several specific purposes, always keeping your privacy in mind.
Purpose Data Used Legal Basis
Course enrollment and delivery Contact info, educational background Contract performance
Learning progress tracking Assessment results, participation data Legitimate interest
Program improvements Feedback, usage analytics Legitimate interest
Customer support Contact details, inquiry history Contract performance

Data Sharing and Third Parties

We don't sell your personal data to anyone. Period. However, we do work with trusted service providers who help us deliver our educational programs effectively. These partnerships are carefully managed with strict data protection agreements.

Service Providers We Work With

Payment processors: Secure handling of tuition payments and refunds
Email service providers: Course communications and educational content delivery
Cloud hosting services: Secure data storage and platform functionality
Analytics providers: Website performance and user experience improvements
Educational technology partners: Interactive learning tools and assessment platforms
All third-party providers must demonstrate adequate data protection measures and are contractually obligated to protect your information. We conduct regular reviews of these partnerships to ensure ongoing compliance with privacy standards.

Your Rights and Control

You have significant control over your personal data. Understanding these rights helps you make informed decisions about your privacy and how we handle your information.

Access and Correction Rights

You can request a copy of all personal data we hold about you. This includes learning records, communication history, and account information. If you notice any inaccuracies, we'll correct them promptly upon request. Simply contact us using the details provided below.

Data Portability and Deletion

You can request your data in a portable format if you want to transfer it elsewhere. You also have the right to request deletion of your personal data, though we may need to retain certain records for legal compliance or legitimate business purposes such as course completion certificates.

To exercise any of these rights, send us an email at info@cognitflashpulsewave.com with your request. We'll respond within 30 days and may need to verify your identity for security purposes.

Data Security and Retention

Protecting your data is our top priority. We implement multiple layers of security including encryption, access controls, and regular security audits. Our systems are designed to prevent unauthorized access, data breaches, and other security incidents.

Security Measures

SSL encryption for all data transmission between your device and our servers
Regular security updates and vulnerability assessments
Staff training on data protection and privacy best practices
Backup systems with encrypted storage and secure access protocols
Limited access controls ensuring only authorized personnel can view personal data

How Long We Keep Your Data

We retain your data only as long as necessary for the purposes outlined in this policy. Active student records are maintained throughout your enrollment and for three years after course completion to support ongoing educational services. Marketing communications data is kept until you opt out or request deletion.

International Data Transfers

Some of our service providers operate in different countries, which means your data might be processed outside Taiwan. We ensure these transfers meet international privacy standards and include appropriate safeguards such as standard contractual clauses and adequacy decisions.
Before any international transfer occurs, we evaluate the privacy laws and protections available in the destination country. We only work with providers who can demonstrate adequate protection for your personal data.

Cookies and Website Analytics

Our website uses cookies to improve your browsing experience and help us understand how visitors use our platform. These small data files are stored on your device and help us remember your preferences, analyze site traffic, and provide personalized content.

Types of Cookies We Use

Essential cookies: Required for basic website functionality and security
Preference cookies: Remember your settings and customization choices
Analytics cookies: Help us understand visitor behavior and improve our services
Marketing cookies: Used to show relevant content and measure campaign effectiveness
You can manage cookie preferences through your browser settings or our cookie consent tool when you first visit our website. Disabling certain cookies may affect some website functionality, but essential features will continue to work.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or industry best practices. When we make significant changes, we'll notify you through email or a prominent notice on our website before the changes take effect.
We encourage you to review this policy periodically to stay informed about how we protect your privacy. The "last updated" date at the top of this page indicates when the most recent changes were made.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your data rights, please contact us:

Email: info@cognitflashpulsewave.com
Phone: +886 7 359 1349
Address: No. 393, Xinzhuang 1st Rd, Zuoying District, Kaohsiung City, Taiwan 813

We're committed to addressing your privacy concerns promptly and professionally.